- Extensive library with how-to docs and videos
- Direct answers to your questions via our support ticketing system
- Notifications for release notes and updates
- More...
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Community Resources
From great customer support to custom projects, we’re here to help when you need it.
What's Included?
Our standard support resources are available to all Metro Publisher clients:
Additional Resources
Metro Publisher also offers extended support services for advanced projects or when clients just want a more personal touch.
Custom Support Packages
All Metro Publisher plans include basic support at no extra charge. The support is limited to features and issues directly related to Metro Publisher.
However, if you have custom requests, issues not directly related to Metro Publisher features, or just prefer more individual care, we offer extended personalized service packages. Our service packages provide you with direct one-on-one sessions with a dedicated support specialist.
Extended services include:
- Questions and troubleshooting of third party services
- Issues associated with ad servers such as Google Ad Manager (formerly DFP) and Broadstreet
- Custom HTML or Javascript
- Custom design
- Personal training
- Data imports and exports
Custom Launch Packages
Want to launch a site that looks like no other? A site that reflects your unique brand and sensibility. Metro Publisher's launch packages are designed for this purpose. With a dedicated and seasoned Metro Publisher project manager working with you throughout the project, you'll launch a site that you’ve always wanted – on time and on budget. Read more...
Ready for more?
Find out how Metro Publisher can help your publication engage readers, promote advertisers, and build revenue.
Contact us for a free consultation.
